Privacy Policy
DelightOn Privacy Policy
At DelightOn, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with us in any other way. Please read this Privacy Policy carefully. By using our website (https://delighton.com) and services, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect several types of information from and about users of our website, including:
A. Personal Information
Personal information refers to data that identifies, relates to, or could reasonably be linked to an individual. The types of personal information we may collect include:
Contact Information: Full name, email address, phone number, and shipping/billing addresses.
Payment Information: Credit/debit card details, bank account numbers, or payment gateway data (processed via secure payment methods).
Account Information: Usernames, passwords, purchase history, and preferences.
Demographic Information: Age, gender, or other identifiers that you provide during registration or purchase.
B. Non-Personal Information
This includes data that cannot directly identify you. Examples include:
Device Information: IP address, browser type, operating system, and other technical details.
Usage Data: Information about how you use our website, such as browsing patterns, clicks, and time spent on pages.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our website.
2. How We Collect Your Information
We collect personal information in a variety of ways, including:
When You Provide It: Directly from you when you fill out forms, register an account, make a purchase, sign up for newsletters, or contact us.
Automatically: When you browse or interact with our website, certain information is automatically collected through cookies, web server logs, and other tracking technologies.
From Third Parties: We may collect information from third-party sources, such as social media platforms or payment gateways, in accordance with their respective privacy policies.
3. Use of Your Information
We use the information we collect for a variety of purposes, including:
To Fulfill Orders: Processing and delivering your orders, including sending notifications and updates regarding the status of your orders.
Customer Service: Responding to inquiries, troubleshooting issues, and providing support.
Marketing and Promotions: Sending promotional communications, special offers, newsletters, or advertising that may interest you, subject to your consent where required by law.
Website Personalization: Customizing your experience by showing you content relevant to your interests.
Improving Our Services: Analyzing usage patterns, feedback, and customer behavior to enhance the performance and functionality of our website.
Security and Fraud Prevention: Protecting our business and users from security threats, fraudulent activities, and misuse of the website.
Legal Compliance: Complying with applicable legal obligations, including tax laws, regulatory requirements, and court orders.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. A cookie is a small data file that is stored on your device. You may choose to block cookies through your browser settings, but some parts of our website may not function properly as a result.
Types of Cookies We Use:
Essential Cookies: These are necessary for the website to function and cannot be switched off in our systems.
Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
Marketing Cookies: These cookies track your online activities to deliver targeted advertisements based on your interests.
You can manage your cookie preferences through your browser settings. For more information about cookies, visit [insert link to cookie policy, if applicable].
5. Sharing of Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us in fulfilling orders, processing payments, delivering products, or improving our services (e.g., shipping companies, payment processors, or marketing agencies).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, we may share or transfer your personal information as part of the transaction.
Legal Compliance: We may disclose your information if required by law, regulation, or legal process, such as in response to a court order or governmental request.
Protection of Rights: We may share your information when necessary to protect our rights, property, or safety, and those of others (e.g., fraud prevention or investigation).
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including complying with legal obligations, resolving disputes, and enforcing our agreements.
Retention Period:
Account Information: Retained as long as your account is active.
Purchase Data: Retained as required for tax and legal compliance.
Marketing Preferences: Retained until you unsubscribe or request deletion.
7. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
Security Measures:
Data encryption (SSL) for payment transactions.
Regular security audits and assessments.
Restricted access to personal data based on a need-to-know basis.
8. Your Rights
Depending on your jurisdiction, you may have the following rights concerning your personal information:
Access: You have the right to request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccuracies in your data.
Deletion: You have the right to request the deletion of your data, subject to legal obligations (e.g., retention for tax purposes).
Objection: You may object to the processing of your personal data for direct marketing or other legitimate interests.
Data Portability: You may request the transfer of your data to another service provider.
To exercise any of these rights, please contact us at [insert email/contact info]. We may request verification of your identity before fulfilling your request.
9. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any third-party sites before providing your personal information.
10. Children’s Privacy
Our website is not intended for use by children under the age of 18, and we do not knowingly collect personal information from children. If we discover that a child under 18 has provided us with personal information, we will delete it in compliance with applicable laws.
11. International Data Transfers
If you are accessing our website from outside India, your information may be transferred to, processed, and stored in India or other countries where we or our service providers operate. By using our website, you consent to the transfer of your information to countries that may have different data protection laws than your home jurisdiction.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page with an updated “Effective Date.” Your continued use of our website following the posting of changes constitutes your acceptance of such changes.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [insert email address]
Phone: [insert phone number]
Mailing Address: [insert company address]
