Terms and Conditions
DelightOn Terms and Conditions
1. Introduction
Welcome to DelightOn (referred to as “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website (https://delighton.com) and services, including the purchase of our products such as home textiles, garments, farm-fresh food items, and cotton sarees. By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or services.
2. Definitions
“Website” refers to https://delighton.com and its subdomains.
“Products” refer to the items sold on DelightOn, including home textiles, garments, farm-fresh food products, and other goods.
“You” or “User” refers to the individual accessing or using our website and/or purchasing our products.
“Services” refer to any features, content, applications, or products available through our website.
3. Eligibility
By using our website, you affirm that:
You are at least 18 years of age or have reached the age of majority in your jurisdiction.
You have the legal authority to enter into this agreement and use our services.
4. Use of Website
We grant you a limited, non-exclusive, non-transferable, and revocable license to use our website for personal, non-commercial use, subject to these Terms.
You agree not to:
Use the website for any unlawful purpose.
Attempt to hack, exploit, or misuse the website in any way.
Post false or misleading information, including fake reviews.
Violate any applicable local, state, national, or international law in your use of our website.
Engage in activities that may compromise the security or disrupt the operation of the website.
5. Product Descriptions
We strive to ensure that the product descriptions on our website are accurate and complete. However, we do not warrant that product descriptions or any other content on our site are error-free, complete, or current.
If a product offered by DelightOn is not as described, your sole remedy is to return the product in unused condition in accordance with our return policy.
6. Pricing and Availability
All prices on our website are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.
Product availability and pricing are subject to change without notice. In the event of a pricing error, we reserve the right to cancel or refuse any order placed for the product at the incorrect price, even if the order has been confirmed or processed.
We also reserve the right to limit the quantities of any product we offer.
7. Order Process
By placing an order, you:
Agree to provide accurate, current, and complete information during the checkout process.
Authorize us to charge your payment method for the total amount of your order, including any taxes and shipping fees.
Understand that your order represents an offer to purchase products, which we may accept or decline at our discretion.
Once your order is placed, you will receive a confirmation email. This confirmation does not guarantee that your order has been accepted or that the product is available. We reserve the right to cancel your order at any time due to product unavailability or other reasons.
8. Payment Terms
We accept the following payment methods:
Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
Digital Wallets (UPI, Paytm, Google Pay, etc.)
Net Banking
Cash on Delivery (for eligible orders)
Payment must be made in full at the time of ordering. We will process your payment once your order is confirmed. If any payment is declined, we reserve the right to cancel your order.
9. Shipping and Delivery
Shipping costs, if applicable, will be calculated and added during the checkout process. Delivery timelines are estimates and may vary depending on your location.
We aim to dispatch your order within [X] business days after confirmation. However, delivery times may be affected by external factors, including national holidays, supply chain disruptions, or natural calamities.
Once your order has been shipped, you will receive tracking information via email. We are not responsible for delays caused by the shipping carrier or customs clearance.
You are responsible for ensuring that the shipping address provided is correct. If your order is returned due to an incorrect address, additional shipping fees may apply for redelivery.
10. Returns and Refunds
We accept returns for most products within [3-5 days] of delivery, subject to the following conditions:
The product must be unused, undamaged, and in its original packaging with all tags attached.
Non-returnable items include perishable goods (e.g., farm-fresh country chicken), personalized products, or items marked as non-returnable on the product page.
To initiate a return, please contact our customer support team at [+919035200100] and follow the instructions provided.
Refunds:
Once we receive and inspect the returned item, we will process your refund within [7] business days.
Refunds will be credited to the original payment method used at the time of purchase.
11. Discounts, Offers, and Promotions
All discounts, promotions, and special offers are subject to their own terms and conditions. Unless specified, discounts cannot be combined with other offers.
Promotional codes must be entered at the time of checkout. We are not responsible for missed discounts if the code was not applied.
We reserve the right to withdraw or modify any promotional offers without prior notice.
12. User Accounts
You may be required to create an account to access certain features on our website. You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities that occur under your account.
13. Intellectual Property
All content on the DelightOn website, including text, images, graphics, logos, and software, is owned by or licensed to us and is protected by intellectual property laws. You may not copy, reproduce, modify, or distribute any content without our prior written permission.
14. Limitation of Liability
To the fullest extent permitted by law, DelightOn will not be liable for any damages of any kind, including but not limited to direct, indirect, incidental, punitive, or consequential damages, arising out of your use of the website or products purchased from us.
15. Indemnification
You agree to indemnify, defend, and hold DelightOn harmless from and against any claims, liabilities, damages, losses, and expenses arising from your use of the website or your violation of these Terms.
16. Privacy Policy
Your use of the website is also governed by our [Privacy Policy link], which describes how we collect, use, and protect your personal information.
17. Changes to Terms
We may revise these Terms from time to time at our sole discretion. Any changes will be posted on this page, and it is your responsibility to review these Terms periodically. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
18. Governing Law and Jurisdiction
These Terms are governed by the laws of India, and any disputes arising from these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts of Mysore, Karnataka, India.
19. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
Email: delightonfabrics@gmail.com
Phone: +91 9035200100
